Help if you’re homeless now
Contact us if you have nowhere to stay tonight on 0208 708 4002.
What we can help with
We'll give you help based on your situation.
We'll tell you what you need to do and how we'll support you.
Depending on your situation, we'll either:
- give you advice about how to return home, if it's possible
- give you advice about finding a new home
- provide you with temporary accommodation to stay in
We'll talk to you about your options.
Check if you qualify for temporary accommodation
We may be able to provide you with temporary accommodation if you’re:
- eligible for housing help
- homeless or threatened with homelessness
- in a priority or vulnerable need
Temporary accommodation is also called emergency housing.
We cannot offer emergency housing to everyone homeless.
You could be offered:
- lease accommodation which is likely to be outside of Redbridge and London
- hostel accommodation which has sharing facilities
- commercial hotels that have a room and no cooking facilities
We could secure a refuge if you’re fleeing domestic abuse.
You could remain in temporary accommodation for a long time. We must find you alternative option to move on.
You’re priority if you or someone you live with is
- at risk of domestic abuse
- pregnant or living with dependant children
- homeless because of fire, flood or other disaster
- 16 to 17 years old
- Are a care leaver under 21 years old
- you’re fleeing violence from someone who is not a relative or partner
You may be considered vulnerable if you or someone you live with has:
- mental health problems
- a physical disability or serious health condition
- spent time in care, prison or the armed forces
We’ll carry out an assessment looking at your daily care needs. We may need to contact your GP or hospital.
Local organisations offering homeless help
If you do not qualify for emergency housing or need more help
- Shelter – housing and homelessness advice covering your rights and how to get help
- Work Redbridge – advice and help finding work in and around Redbridge
- Citizens Advice Redbridge – advice about housing, benefits, debt, work and more
- Crisis – a national charity helping people out of homelessness
- Homeless link – the most comprehensive directory of homelessness services
- Dogs Trust Hope Project – an online directory of dog-friendly homelessness services
- Alone in London – provides advice and emergency housing to young people aged 16 to 25
- Street Storage – provides free storage for people experiencing homelessness
