Universal Credit
Our test page for Benefits
Move to Universal Credit
Universal Credit is replacing the following benefits:
- Child Tax Credit
- Housing Benefit
- Income Support
- Working Tax Credit
- Jobseekers Allowance income-based
- Employment and Support Allowance income-related
If you are receiving one of these benefits you will be contacted directly by the Department for Work and Pensions (DWP) or HM Revenue and Customs (HMRC) to notify you when you need to make a claim for Universal Credit and the date you need to apply by.
Have you received a letter saying you need to claim Universal Credit?
You do not need to take any action until you receive your letter but once it arrives, you must do what is required of you.
If you have already been notified by the DWP or HMRC that you need to claim Universal Credit you must complete your claim by the date they have specified.
If you do not complete your claim by this date your benefits will end.
Once these benefits have stopped you will not be able to make a new claim for them and will have to claim Universal Credit.
Universal Credit migration notice
If you have received a Universal Credit migration notice and need assistance with your claim, or have any queries, you will need to contact the DWP directly.
You can:
- call the Move to Universal Credit helpline on 0800 169 0328 (this is free to call)
- visit the Move to Universal Credit website
- go to your local Jobcentre
- receive independent support and advice from Citizens Advice help to claim service
Frequently Asked Questions
These Frequently Asked Questions relate only to the Department for Work and Pensions’ (DWP) Universal Credit Migration plan.
If your query is about any other aspect of Universal Credit, please visit www.gov.uk/universal-credit
Money Helper also provides a lot of additional, simple information about Universal Credit. To find out more, go to www.moneyhelper.org.uk/en and select Benefits and then Universal Credit.
